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Privacy Policy

Home Privacy Policy
Last Updated: January 2026 GDPR Compliant

At Campa Cola (operated by Reliance Consumer Products Ltd.), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1 Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our services.

Personal Information

When you apply for a partnership or contact us, we may collect:

  • Full name and contact details (email, phone number, address)
  • Business information (company name, GST number, PAN)
  • Identity documents (Aadhaar, Voter ID, Passport)
  • Financial information (bank details, investment capacity)
  • Property documents (for business premises verification)
  • Photographs and signatures

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent
  • Referring website or source
  • Location data (with your consent)

2 How We Use Your Information

We use the collected information for the following purposes:

Partnership Processing

To evaluate and process your partnership applications, verify documents, and conduct background checks.

Communication

To respond to inquiries, provide support, and send important updates about your application or partnership.

Business Operations

To manage partner relationships, process orders, and facilitate business transactions.

Marketing

To send promotional materials and updates about new opportunities (with your consent).

Legal Compliance

To comply with legal obligations, resolve disputes, and enforce our agreements.

Analytics

To analyze website usage, improve user experience, and optimize our services.

3 Information Sharing

We do not sell your personal information to third parties. We may share your information with:

  • Group Companies: Reliance Industries Ltd. and its subsidiaries for business purposes
  • Service Providers: Third-party vendors who assist in our operations (payment processors, verification agencies, cloud services)
  • Legal Authorities: When required by law, court order, or government request
  • Business Partners: Regional distributors or franchisees as necessary for your application processing

All third parties are contractually obligated to protect your information and use it only for specified purposes.

4 Data Security

We implement robust security measures to protect your personal information:

  • SSL/TLS encryption for all data transmissions
  • Secure servers with firewall protection
  • Access controls and authentication mechanisms
  • Regular security audits and vulnerability assessments
  • Employee training on data protection practices
  • Incident response procedures for data breaches

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

5 Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience:

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Marketing Cookies: Used to deliver relevant advertisements (with consent)
  • Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

6 Your Rights

You have the following rights regarding your personal information:

Right to Access

Request a copy of the personal information we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete information.

Right to Erasure

Request deletion of your personal information (subject to legal requirements).

Right to Restrict

Request limitation of processing your personal information.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing of your information for certain purposes.

To exercise any of these rights, please contact us using the information provided below.

7 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

  • Application Data: Retained for 3 years after application decision
  • Partner Data: Retained for duration of partnership plus 7 years
  • Financial Records: Retained for 8 years as per legal requirements
  • Marketing Data: Retained until consent is withdrawn
  • Website Analytics: Anonymized and retained for 26 months

8 Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately for deletion.

9 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10 International Data Transfers

Your information may be transferred to and processed in countries other than India where our service providers operate. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

12 Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer:

Data Protection Officer

Email: privacy@campacola.in

Phone: +91 1234 567 890

Address: Reliance Corporate Park, Ghansoli, Navi Mumbai, Maharashtra 400701

13 Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the Grievance Officer for the purpose of this Privacy Policy is:

Name: [Grievance Officer Name]

Email: grievance@campacola.in

Response Time: Within 30 days of receiving complaint

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

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Campa Cola

India's legendary cola brand, revived by Reliance. Partnering with entrepreneurs nationwide to bring refreshment to every corner of the country.

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